1. Introduction
These Terms and Conditions ("Terms") govern all reservations made through our online reservation system ("System"). By making a reservation, you agree to comply with and be bound by these Terms. Please read them carefully before confirming your booking.
2. Reservation Policy
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All reservations are subject to availability and confirmation.
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To complete a reservation, you may be required to provide accurate personal information, including name, contact details, and payment information.
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You will receive a confirmation email once your reservation is successfully processed. Please review it carefully and contact us immediately if there are any errors.
3. Payment and Fees
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Payment terms vary depending on the service booked. Full or partial payment may be required at the time of booking.
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All prices are displayed in [currency], inclusive or exclusive of taxes as indicated.
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We reserve the right to correct any pricing errors that may occur due to system or human mistakes.
4. Cancellations and Modifications
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Cancellations and modifications must be made in accordance with the cancellation policy stated during the booking process.
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Some reservations may be non-refundable or subject to cancellation fees.
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Failure to arrive on the scheduled date (no-show) may result in a forfeiture of your deposit or full payment.
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Changes to reservations are subject to availability and may incur additional charges.
5. Check-In / Service Use
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Please ensure you arrive or log in at the scheduled time of your reservation.
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Late arrivals may result in shortened service time or cancellation without refund.
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You may be required to present identification and the reservation confirmation upon arrival.
6. Customer Responsibilities
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You agree to use the reservation system only for lawful purposes and in accordance with these Terms.
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Providing false, misleading, or fraudulent information may result in cancellation of your reservation and/or legal action.
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You are responsible for ensuring that all details entered during the reservation process are correct.
7. Changes to the Terms
We reserve the right to update or modify these Terms at any time without prior notice. The revised version will be effective once published on our website.
8. Liability Disclaimer
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We shall not be held responsible for technical failures, system errors, or external factors that may affect the reservation process.
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Our liability, if any, shall be limited to the amount paid for the reservation.
9. Privacy Policy
Your personal information is collected and processed in accordance with our [Privacy Policy link]. We use your data solely for managing reservations and improving our services.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Country/State], and any disputes shall be subject to the exclusive jurisdiction of the courts located in [City/Region].